Privacy Policy

1. Our Business Policy

1.1 The Vendor offers products for sale on monocult.clothing and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.

1.2 “Consumer” shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on monocult.clothing.

1.3 The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.

1.4 These Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on monocult.clothing between the users of monocult.clothing and the Vendor.

1.5 The Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on monocult.clothing through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of monocult.clothing and third parties.

2. How to Execute a Contract with the Vendor

2.0 Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and SC MONOBRAND SRL  will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Bucharest, Romania and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Monocult.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment or that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the monocult.clothing whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

2.1 In order to place an order for the purchase of one or more products on monocult.clothing, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

2.2 Before purchasing products, you will be asked on the transmitted order form to carefully read the General Terms and Conditions of Sale, to print a copy of them by using the print command and to save or make a copy thereof for your personal records. We will also provide you with a summary of the commercial and contractual terms and conditions we are proposing for the purchase of products, which contains reference to the Terms and Conditions of Sale, and a summary of the information on the essential features of each product ordered, along with the relative price (including all applicable taxes or fees,) the payment methods you may use to acquire each product, the delivery methods for the purchased products, the procedures for handling trader claims, and shipping and delivery costs. It also contains the details and mailing and e-mail addresses of the Vendor and the date by which the Vendor promises to deliver the goods. The Vendor will also provide you with a summary of the terms and conditions for exercising your right of withdrawal and the procedures and time limits for returning the purchased products (as per Return Form). You will also be provided with an indication regarding the circumstances under which you would lose the right to withdraw from the contract. If applicable to the purchase, you will be informed that, in the event of withdrawal, you will have to bear the cost of returning the products. In the order form viewed immediately prior to entering into the purchase agreement, we will provide you with summarized information regarding the essential features of each product ordered, the price (including all applicable taxes or fees) and the shipping costs (including therein any additional costs you have incurred due to choosing a different and/or faster type of shipping and delivery than the standard method. The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

2.3 An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

2.5 When you transmit the order form, you will be informed that this forwarding constitutes an obligation to pay the price indicated. The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order, in the Customer Care area.

2.6 Before submitting the order form, you will be asked to identify and correct possible input errors.

2.7 English is the language used for executing contracts with the Vendor.

2.8 After your order form has been submitted, the Vendor will process your order.

2.9 The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on monocult.clothing are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund, without undue delay, the amount paid for those items and the contract between the parties will consider to have been terminated.

2.10 By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these Terms of Sale. Should you not agree with certain provisions of these Terms of Sale, please do not submit your order form for the purchase of products on monocult.clothing.

2.11 By submitting an order form, you agree and accept these Terms and Conditions of Sale as well as further conditions contained on monocult.clothing, even through links, including the Terms of Use and Privacy Policy.

2.12 Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing the order details, summary of the information related to the order form, the products’ main characteristics, detailed information on the price, terms of payment, and shipping costs.

3. Guarantees and Product Price Indication

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